Privacy Policy

Last updated: April 2026

This Privacy Policy explains what data KO Fleetz collects through the driver application and platform, how it is used, and the choices you have. By using the app you agree to the collection and use of information in line with this policy.

1. Information We Collect

• Location Data: we collect precise location data to enable trip tracking.
• Trip Data: trip details such as start time, end time and route.
• Device Information: device type, operating system version and app usage data.
• Media Files: images you upload, for example proof of delivery (POD).

2. How We Use Your Information

We use the data we collect to track trips in real time, update trip status (Start, Ongoing, End), improve app performance and reliability, and ensure operational efficiency.

3. Background Location Usage

The app collects location data even when it is closed or not in use, so that trips can be tracked in real time, routes monitored and status updates kept accurate. We do not use location data for advertising purposes.

4. Data Sharing

We do not sell or share your personal data with third parties, except where it is necessary to provide our services or to comply with legal obligations.

5. Data Retention

We retain data only as long as necessary. Trip and location data may be retained for operational, legal and support purposes.

6. Data Deletion

You may request deletion of your data by contacting us at support@kofleetz.com. Deletion requests are processed within 7 working days.

7. Data Security

We apply appropriate security measures to protect your data against unauthorised access, alteration or disclosure.

8. Your Rights

You have the right to access, correct and request deletion of your personal data. To exercise these rights, contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised update date.

10. Website cookies and analytics

On this website, we use a first-party cookie to remember your cookie choice, and — only if you accept — Google Analytics to understand how the site is used. No analytics cookies are set until you accept them. Full detail is in our Cookie Policy.

11. Contact Us

If you have any questions about this Privacy Policy or a request about your data, contact us at support@kofleetz.com or contactus@kofleetz.com.

• KO Innovation Software Solutions
• #12, 10th Cross, Thillai Nagar East, Trichy – 620018, Tamil Nadu, India
• Phone: +91 80566 86222
• Email: contactus@kofleetz.com · support@kofleetz.com